Coupert Coupons FAQ

Can I get my coupons back after a refund/rejection?

Typically, coupons will be reissued after a refund or withdrawal is rejected. Different types of coupons have different requirements to meet to reissue the coupons after a refund. The 'coupons with threshold', or 'discount coupons' will be reissued after all items using the coupons have been refunded. The 'coupons for no threshold' will be reissued in equal proportion when the item is refunded/rejected.

How can I know whether my coupons were applied successfully?

Go to your accounts tab by clicking your user avatar in the top right corner on Coupert.com. Click the 'My Coupons' button and confirm whether your coupon code is unused, used, or expired.