Supported Withdrawal Channels
- Withdraw to your Paypal Account
- The threshold amount of withdrawal:
- First-time (New User Limited-time offer): USD 2.00
- Subsequent Withdrawals: USD 10.00
- Handling fee: PayPal applies a 2% handling fee on withdrawals, which varies with the amount and currency, as determined by PayPal.
- Set Another Currency for PayPal Withdrawals: Please log in to your PayPal account. There, you have the option to add a new currency, change your primary currency, or close a currency. For a step-by-step guide and further details, kindly visit How to Manage My Currencies in PayPal.
- The threshold amount of withdrawal:
- Redeem For E-Gift Card
- The threshold amount of withdrawal:
- First-time (New Users Limited-time offer): USD 2.00
- Subsequent Withdrawals: USD 10.00
- Handling fee: There is no handling fee!
- Important Reminder: When you choose to redeem a gift card, please make sure to select the country where you want to use the gift card, as most gift cards are not supported for use in other countries.
- The threshold amount of withdrawal:
- Withdraw to Visa/Mastercard debit card issued in the USA
- The threshold amount of withdrawal: USD 1.00
- Handling fee: 2%+ USD 0.5
- Important Reminder: Currently, we only support Visa debit cards or Mastercard debit cards issued in the USA.
How to Initiate a Withdrawal
- Visit https://www.coupert.com/user/account.
- Click the 'Withdraw' button.
- Choose your preferred withdrawal method. We currently support withdrawals to your PayPal account, Visa/Master debit cards issued in the USA, exchange for E-Gift Cards, or converting to a Coupert Plus membership.
- Enter the amount you wish to withdraw.
- Confirm your withdrawal.
Please note that the withdrawal amount can only be entered as whole numbers.
Meaning of Withdrawal Status
- Pending: We're reviewing your request, usually completed in 1-3 days.
- Confirmed: Approval granted, and funds will be transferred within 3 working days.
- Paid: The withdrawal process is complete, and funds have been successfully transferred.
- On Hold: The withdrawal request has been denied due to detected unusual activity in your account. An email detailing the reasons has been sent to you. Please review it and respond to us.
- Rejected: Withdrawal could fail due to abnormal withdrawal details, order cancellations affecting Cash Back, or issues with your PayPal account. Failed withdrawals result in the balance being returned to your account, an email detailing the reasons has been sent to you.
- Exception: Coupert's attempt to transfer funds to your provided PayPal account has failed due to issues with the account. Please update your PayPal settings for a successful transfer and reach out to PayPal's customer service for clarification on any issues. Once these are resolved, please let us know so we can proceed with your payment.
- Awaiting Acceptance: Payment sent but pending your acceptance in PayPal, especially for first-time payments or due to specific account settings. Unaccepted payments will be refunded after 30 days.
- Refund: The funds you attempted to withdraw have been returned to your Coupert balance. You can log in and visit https://www.coupert.com/user/account to view the details.