Resolving Issues with Not Receiving Emails from Coupert
Here are some common reasons you might not be receiving emails and steps you can take to resolve this issue:
- Blocked Emails: Ensure no filters or settings are blocking emails from us.
- Spam Filters: Check your spam or junk folder. If our emails are there, mark them as "not spam" to receive future emails in your inbox.
- Apple Virtual Mailbox: If you use an Apple ID virtual mailbox with Coupert, it may not receive emails(what is Apple virtual mailbox?). For notifications, email [email protected] with a valid email address to replace the virtual one.
- Full Inbox: Make space by deleting old or unnecessary emails to allow new ones to arrive.
- Email Provider Issues: Check with your email provider's support team for any ongoing technical issues.
Email Update: To change the email address associated with your Coupert account, follow this article to check how to change your account email: https://help.coupert.com/account-questions/change-account-email/
By addressing these common issues, you should be able to ensure that you receive emails from us without interruption.
